The Claims Process
The Claims Process explained...
Step 1 Initial instruction
The first task is to obtain full details from you concerningthe circumstances of the incident, the financial losses you have suffered and the injury sustained.
Step 2 Risk Assessment
Having obtained all the relevant information from you, we then consider the merits of your case.
Step 3 Letter of Engagement
If we establish that a claim is likely to be successful, we will write to you and enclose relevant documents such as a No Win No Fee agreement for your signature.
Step 4 Letter of Claim
Once we have gathered all of the relevant information from you, we will send a letter of claim to the person(s) responsible for the incident. Details of negligence (legal fault), losses etc. are detailed in a very thorough way.
The party at fault then has 3 months and 21 days to investigate the matter and either admit or deny responsibility. Legal Proceedings cannot commence until this time has elapsed.
Step 5 Liability
We will seek to negotiate with the defendant responsibility for your accident. Sometimes the responsibility is shared between the parties where for example you are partly at fault for the accident. If the other side will not accept responsibility for your injuries, if we believe your claims still has reasonable prospects of success we will consider whether it is necessary to commence Court proceedings on your behalf.
Step 6 Medical Reports
It's important that an appropriate independent expert is instructed to medically examine you and provide a medical opinion and once the medical evidence has been accepted by you, we will send the report to the opposition.
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