The Claims Process
The Claims Process explained...
Step 1 Initial instruction
The first task is to obtain full details from you concerning the circumstances of the incident, the financial losses you have suffered and the injury sustained.
Step 2 Risk Assessment
Having obtained all the relevant information from you, we then consider the merits of your case
Step 3 Letter of Engagement
If we establish that a claim is likely to be successful, we will write to you and enclose relevant documents such as a No Win No Fee agreement for your signature.
Step 4 Letter of Claim
Once we have gathered all of the relevant information from you, we will send a letter of claim to the person(s) responsible for the incident. Details of negligence (legal fault), losses etc. are detailed in a very thorough way.
The party at fault then has 3 months and 21 days to investigate the matter and either admit or deny responsibility. Legal Proceedings cannot commence until this time has elapsed.
Step 5 Medical Reports
It's important that an appropriate independent expert is instructed to medically examine you and provide a medical opinion and once the medical evidence has been accepted by you, we will send the report to the opposition
The opposition then has 21 days to make their offer of compensation and we do our best to negotiate as high as possible settlement on your behalf. At this stage, if liability is admitted, we can arrange for you to undergo any private medical treatment or rehabilitation necessary, and if appropriate, seek a payment on account of damages on your behalf.
Step 6 Settlement
Once offers have been received in respect of injuries and financial losses we will provide you with our recommendations to accept or reject these. Once accepted, the relevant payments will be sent to us and we will forward them to you. Should it not be possible to reach a settlement, which is acceptable to you, we will commence legal proceedings on your behalf.